Privacy Policy Privacy Policy

This Privacy Policy explains how Total Definer Worldwide LLC and its related websites collect, use, protect, and handle personal information from visitors, patients, doctors, event attendees, customers, and users.

1. Responsible party and scope

This Privacy Policy applies to websites, forms, digital pages, online services, communications, and experiences operated by or related to Total Definer Worldwide LLC, Total Definer, Alfredo Hoyos MD, TD ABS Meeting, and other associated projects connected to totaldefiner.com and tdabsmeeting.com.

By using our websites or submitting information through forms, registrations, purchases, consultation requests, or support channels, you agree that your information may be handled in accordance with this Privacy Policy.

Last updated: June 2026.

2. Information we may collect

We may collect personal information that you voluntarily provide when you complete forms, request information, schedule a consultation, register for an event, make a purchase, contact our team, or interact with our services.

  • First and last name.
  • Email address.
  • Phone number or WhatsApp number.
  • Country, city, or contact details.
  • Information related to consultations, registrations, events, purchases, or support requests.
  • Communication preferences and consent to receive messages.
  • Technical information such as IP address, browser type, device information, visited pages, date and time of access, and website usage data.
3. How we use information

We use the information we collect to provide, manage, improve, and personalize our services, respond to requests, and communicate with users.

  • Respond to inquiries, information requests, and support messages.
  • Coordinate consultations, appointments, registrations, purchases, events, or related processes.
  • Send confirmations, reminders, updates, and follow-up communications.
  • Improve the user experience and operation of our websites.
  • Send service-related communications when consent or another applicable legal basis exists.
  • Comply with legal, contractual, regulatory, or security obligations.
  • Prevent fraud, abuse, unauthorized access, or misuse of our services.
4. SMS communications and consent

Total Definer Worldwide LLC may send SMS messages only to users who have provided their phone number and voluntarily agreed to receive SMS communications, or who have expressly requested SMS follow-up during a direct support interaction with our team.

SMS Privacy Notice

SMS messages may include transactional and support communications related to consultations, appointments, registrations, events, purchases, customer support, and care-coordination requests.

  • Message frequency may vary.
  • Message and data rates may apply.
  • You may reply STOP to opt out.
  • You may reply HELP for help.
  • Consent to receive SMS messages is not a condition of purchase.
  • The SMS consent checkbox, when available on our forms, is optional and is not pre-selected.

Total Definer Worldwide LLC does not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for marketing or promotional purposes.

Mobile information may be shared only with service providers when necessary to provide messaging, support, customer service, appointment coordination, registration support, or operational communications on behalf of Total Definer Worldwide LLC.

SMS opt-out

You may opt out of SMS messages at any time by replying STOP. After opting out, you will no longer receive SMS messages from that number, except for messages necessary to confirm the opt-out or as otherwise permitted by law.

SMS help

You may reply HELP to receive assistance related to SMS messages or contact our team through the official channels listed in this Privacy Policy.

5. Emails and other communications

We may send emails related to consultations, registrations, purchases, events, confirmations, updates, support, or information that may be relevant to you. For promotional communications, you may unsubscribe by following the instructions included in the email or by contacting us directly.

6. Cookies and similar technologies

Our websites may use cookies, pixels, tags, and similar technologies to improve the user experience, remember preferences, analyze traffic, measure performance, and improve our services.

You may configure your browser to reject cookies or notify you when a cookie is being sent. If you reject cookies, some parts of the website may not function properly.

7. Log data and analytics

When you visit our websites, we may collect technical information sent by your browser or device, such as IP address, browser type, operating system, visited pages, date and time of access, time spent on pages, and other usage statistics.

This information may be used to analyze trends, administer the website, improve security, understand service usage, and optimize the user experience.

8. Service providers

We may engage external service providers to operate, host, maintain, analyze, improve, or provide our services on our behalf. These providers may have limited access to personal information only when necessary to perform assigned tasks.

  • Website hosting and infrastructure providers.
  • Payment processors.
  • Email, SMS, support, or customer service tools.
  • Analytics, security, and performance tools.
  • Administrative, technology, or internal operations services.

These providers are not authorized to sell, disclose, or use your personal information for purposes other than providing services on our behalf.

9. Disclosure of information

We do not sell or rent your personal information. We may share personal information only in the following circumstances:

  • With service providers working on our behalf.
  • When necessary to respond to your request or provide a requested service.
  • When required by law, legal process, competent authority, or to protect legal rights.
  • To protect the security, integrity, or operation of our websites, users, or services.
  • In the event of a reorganization, merger, acquisition, or transfer of assets, under reasonable confidentiality protections.
Mobile information, SMS opt-in data, and SMS consent information are not shared with third parties or affiliates for marketing or promotional purposes.
10. Information security

We value the trust you place in us when providing personal information. We implement reasonable and commercially acceptable measures to protect information against unauthorized access, loss, misuse, alteration, or unauthorized disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

11. Data retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, provide our services, resolve disputes, comply with legal obligations, maintain business records, and protect our rights.

12. User rights and choices

Depending on your location and applicable law, you may have rights regarding your personal information, including requesting access, correction, updating, deletion, restriction of processing, or objection to certain uses.

You may also request to stop receiving promotional communications or SMS messages by following the instructions included in those communications or by contacting us directly.

13. Links to third-party websites

Our websites may contain links to external websites that are not operated by us. If you click a third-party link, you will be directed to that website. We recommend reviewing the privacy policy of each external website.

We do not control and are not responsible for the content, privacy policies, or practices of third-party websites or services.

14. Children’s privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will take reasonable steps to delete that information.

If you are a parent or guardian and believe that a child has provided us with personal information, please contact us so we can take appropriate action.

15. International transfers

Your information may be processed or stored in countries other than your own, where data protection laws may differ. By using our services or providing information to us, you understand that your information may be transferred, processed, or stored in those locations in accordance with this Privacy Policy.

16. Changes to this Privacy Policy

We may update this Privacy Policy periodically. We will publish any changes on this page and update the last updated date. We recommend reviewing this page regularly to stay informed.

Changes become effective when posted on this page, unless otherwise stated.

17. Contact

If you have questions, requests, or comments about this Privacy Policy or how we handle your personal information, you may contact us at:

Total Definer Worldwide LLC

Email: info@totaldefiner.com

Additional email: totaldefiner@gmail.com

Website: https://totaldefiner.com/